A Modern Approach to HR Service Management
Streamline Onboarding & Transition
Increase HR team productivity by streamlining and automating tactical employee lifecycle processes such as onboarding, off-boarding, transitions, role changes, relocations and terminations to enable HR personnel pivot their focus and time on strategic people-driven initiatives such as talent retention and employee development.
Help Employees Help Themselves
Heighten HR efficiency by offering employees a flexible self-service portal to access all necessary HR information in one place such as vacation policies, company guidelines, expense policies, employee benefits and how-to guides. Create a robust knowledge base to help employees find contextually-relevant answers and save the HR personnel time from solving the same problem twice.
Standardize Request Management
Improve HR experience by standardizing employee request management process with an intuitive service catalog that offers a smart, hassle-free way of requesting pre-defined HR services that employees need to be effective. Automate reporting and workflows to auto-assign ticket requests to the right HR representatives or groups and setup multi-level approvals.
Strengthen Data Confidentiality
Nurture employee trust and privacy in the form of custom access rights and controls across all employee information entered and viewed within the organization. Configure and define role-based employee access to all data and documents with customisable security protocols and access settings to ensure that only relevant people can view, edit, add or delete certain data.
The Freshservice Advantage
Easy Customizable Setup
Setup and configure at ease with a modern and intuitive UI that requires minimal to no training
Multi-channel Support
Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.
Information At Your Fingertips
Setup and configure at ease with a modern and intuitive UI that requires minimal to no training
Top Rated ITSM Software
