When you choose an ITSM software, you’re looking for a solution to bring some order to the chaos. This should be achieved in a simple and smart way. Your service desk should work for you, and not the other way round. Your ITSM software needs to be very easy to set up, simple to learn, and should be loved by your agents & end-users.
If you’ve been looking for a Topdesk alternative, welcome to Freshservice.A service desk that’s simple to learn and adopt without the help of training manuals, set-up guides and lengthy videos.