Freshservice = IT service desk that’s actually simple. Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure ITIL complient ITSM solution in the cloud.

A better alternative for TOPdesk!

Freshservice is easy to install and a very user friendly alternative for TOPdesk with Gamification.

Plug & Play ITIL really exists

Ready to get started? There’s nothing to install, and you can start using Freshservice immediately, ITIL-compatible.

How quickly can I start?

Rapid installation and install your service within 2 minutes. There is nothing to say anymore…

Gartner Peer Insights Customers’ Choice.

Freshservice has yet again been voted the customers’ choice for ITSM software. The most usable service desk software is now the most loved too!.

Everything you need for IT support

Simple, efficient service desk software that’s fun to use

Your service desk isn’t just software. It’s where agents meet users; where people meet technology. Freshservice makes sure that agents are able to support users with minimum fuss, and at the same time enjoy themselves, driving up efficiency and productivity.

Which means happier agents and happier users, all thanks to a stunningly efficient service desk.

There’s nothing to install, and you can start using Freshservice immediately.

Seamless service desk software for your business.

Get Freshservice for iOS and Android

Get extra support help for a product launch or other spike

Freshservice’s mobile apps have been thoughtfully designed to help your team stay in touch with users, even when they’re not at their desks. With the iOS and Android apps, your team can stay on top of incoming tickets, collaborate with other agents, and respond to issues on the go.




Freshservice at a Glance

Get your own ITIL ready Service Desk in 30 seconds

Start your 21-day free trial. No credit card required. No strings attached.