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Freshservice 2017-04-23T19:49:59+00:00

Discover how FreshService ITSM can help you help your customers. With your own ITIL-compliant service desk in the cloud.

A better alternative for TOPdesk!

Freshservice is easy to install and a very user friendly alternative for TOPdesk with Gamification.

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Plug & Play ITIL really exists

Ready to get started? There’s nothing to install, and you can start using Freshservice immediately, ITIL-compatible.

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How quickly can I start?

Rapid installation and install your service within 2 minutes. There is nothing to say anymore…

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Refreshing IT Service Management

Freshservice is a cloud-based IT service desk and service management solution that’s easy to set up and use, to transform employee experience across the organization.

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Resolve tickets raised via email, self-service portal, phone, or even in person. Track, prioritize, and assign tickets, and automate resolution processes to drive efficiency.
Maintain inventory of IT and non-IT assets. Be it contracts, hardware, software, and other configuration items, track and record asset details throughout its lifecycle.
Offer multiple services for various departments with the service catalog so users can place and receive requests in no time.
Identify bottlenecks, make informed decisions, monitor service desk performance, and improve service delivery with predefined and custom reporting capabilities for incidents, changes, and assets.
Make work simpler with popular third-party integrations and customizable plugins so you can manage services from the single window of your Freshservice account.

Simple, efficient service desk software that’s fun to use

Your service desk isn’t just software. It’s where agents meet users; where people meet technology. Freshservice makes sure that agents are able to support users with minimum fuss, and at the same time enjoy themselves, driving up efficiency and productivity.

Which means happier agents and happier users, all thanks to a stunningly efficient service desk.

There’s nothing to install, and you can start using Freshservice immediately.

Seamless service desk software for your business.

Go mobile, with the cloud advantage

Agents can support users from wherever they are – respond to issues, assign tasks, and filter through tickets, right from their smart phones.

Add this to the advantage of not having to host your own servers, manage licenses or worry about patches, and your life as a support admin is as easy as can be.

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FreshService Mobiel

Great IT support starting at €0

Freshservice at a Glance

FreshService ITIL Servicedesk

Get your own ITIL ready Service Desk in 30 seconds

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